While looking into whether or not hiring a doula could be helpful to us at a ‘Doula 101’ meeting, Nicole immediately stood out. Among 3 other very experienced doulas, she projected a balance of warmth and competence as she addressed our questions.
As a result, and given our nonexistent birthing experience, we thought she would be a great fit for us. Our introductory 1:1 meeting proved us right, as Nicole took the time to understand our needs and wants and to address all our additional questions, and gave us the space to decide – in other words, she was truly helpful (how you would like customer service to be).
Every interaction afterward was similar, where the discussions were always balanced between her listening and speaking. With her help, we developed a birth plan reflecting our wants, and an action plan to find the care experience we were looking for.
As our March 2019 guess date approached, Nicole’s focused increased – she helped us identify key comfort measures tailored to our needs, and she helped us practice them, because, as you know, practice makes perfect. Needless to say, we felt prepared and confident – ready to bring our baby into the world with lots of love.
When our birthing process began, Nicole, as promised, was available – physically, mentally, and emotionally present. She served as our coach and advocate. When we didn’t know something, we looked to her (literally) and she guided us through it, with the poise and calm that only a passionate professional could provide. As a result, we celebrated our baby’s arrival like the ‘A-team’ we were – the pictures are worth a thousand words.
Overall, our experience with Nicole was excellent – she’s empathetic, caring, knowledgeable, patient, and experienced. Basically, she’s the embodiment of an ideal doula. We highly recommend her.